Field Service Engineer (f/m/x) - Sweden
Permanent Employment, Full-time, Sweden
Your mission
The IONITY Operations team is looking to hire a Field Service Technician, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. An ideal home office base would be around Stockholm or other northern Sweden areas.
Responsibilities:
- Provide technical support in order to minimize system downtime
- Onsite root cause analysis, service, repair and maintenance actions
- Ordering and handling of spare parts for our HPC stations
- Debug systems and perform remote diagnostics on field failures by reviewing data logged
- Support in developing processes, documentation and diagnostic knowledge for standard service actions
- Recognize trends and patterns in field failures and feedback to the central team to drive improvements
- Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place
Your profile
- Professional certification as electrician (Fagbrev Gruppe L eller Automatiker, gruppe H er et pluss)
- Driver's license
- Additional certificates in the area of Environmental, Health and Safety are welcome
- Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment
- Experience with EV chargers, low voltage distribution, automation- and IoT systems is an advantage
- Availability for off-hours calls and work
- Technical degree in Electrics or equivalent
- Ability to work and communicate effectively with external service providers
- Written and oral communications skills in English and Norwegian/Swedish. Additional European languages a plus
- Strong ability to be self-directed and work independently, with strong organization and documentation skills
- Exceptional capacity for managing simultaneous activities and challenges
- Skilled with common workplace and database software (MS Office)
- Ability to read and interpret mechanical drawings and electrical schematics
Why us?
- Strong international team
- Be at the egde of High Power Charging in Europe
- Attractive salary package
- Service car